Process automation
Reduces manual work and frees up time so teams can focus on higher-value activities.
Custom AI to transform your business
We design and implement artificial intelligence solutions tailored to your processes, systems and business goals. Automate tasks, analyse information, improve decision-making and create new ways of working through AI solutions built specifically for your business.
An intelligent engine connected to your business
Our artificial intelligence solutions can integrate with your applications, databases, APIs and business tools to automate processes from end to end.
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Data input
Gathering data from documents, forms, databases, applications or external services.
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Intelligent processing
The AI analyses the information, interprets the context and applies the rules, models or constraints defined for each process.
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Task execution
The system makes decisions, automates actions and communicates with the company's tools.
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Monitoring
We oversee how the solution runs, its performance and the results obtained.
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Output and integration
Results can be checked through reports, internal applications, dashboards or API integrations.
Why implement AI in your business?
Artificial intelligence isn't just about adopting a new tool. Its real value shows up when it's applied to a specific problem and properly integrated with the company's processes. A well-designed AI solution can automate repetitive tasks, analyse large volumes of information, reduce errors and support decision-making. At ICON we analyse each case to identify where it can bring real value and build a solution tailored to the business's needs.
Fewer errors
Standardises processes, validates information and minimises errors from manual data handling.
Advanced information analysis
Turns large volumes of data into useful information to spot patterns, trends and opportunities.
Data-driven decisions
Makes relevant information easier to access, so decisions can be made faster and more accurately.
Better user experience
Builds faster, more personalised and more intuitive systems for employees, clients and partners.
Integration with current systems
Brings artificial intelligence in without necessarily replacing the tools your business already uses.
Artificial intelligence applied to real needs
We build artificial intelligence solutions tailored to each business and integrated with its current systems, data and processes. We don't offer generic tools. We design solutions to solve specific problems and produce measurable results.
Semantic search for WordPress
We improve your website's internal search with a semantic search system able to understand the intent and context behind queries. Unlike traditional search, it doesn't just match exact keywords; it interprets what the user is actually looking for.
Features
- Understands the context of queries.
- Recognises synonyms and related concepts.
- More relevant, accurate results.
- Integrates with WordPress.
- Improves the browsing experience.
Automatic schedule generator
We build systems able to generate schedules automatically, taking into account availability, constraints, shifts, workloads and organisational needs. Using optimisation and constraint-programming techniques, the system can plan several weeks ahead and find an efficient distribution of available resources.
Features
- Automatic schedule planning.
- Managing constraints and availability.
- Balancing workloads.
- Reducing scheduling conflicts.
- Saving administrative time.
- Generating schedules up to 12 weeks ahead.
Internal AI agent
We build intelligent assistants able to look up information, execute actions and interact with the company's internal systems. Users can make requests in natural language, and the agent takes care of finding the necessary data or running the authorised processes.
Features
- Natural language queries.
- Access to business information.
- Managing staff, tasks or resources.
- Automating internal operations.
- Integration with APIs and business applications.
- Control over permissions and authorised actions.
WhatsApp AI agent
We integrate intelligent agents with WhatsApp so employees or clients can look up information, start processes or carry out certain tasks from a tool they already use regularly.
Features
- Quick information lookup.
- Process automation.
- Customer support.
- Managing requests.
- Integration with ERP, CRM and other applications.
- Available from mobile devices.
Predictive models
We build machine learning models able to analyse historical data and identify patterns to anticipate possible future scenarios. These solutions can be used to estimate demand, forecast workloads, detect behaviours or support strategic decisions.
Applications
- Demand forecasting.
- Workload estimation.
- Customer behaviour analysis.
- Trend detection.
- Anomaly detection.
- Support for business planning.
Invoice extraction via OCR
We build an AI-based API able to process PDF invoices, automatically identify the relevant data and generate XML files in Facturae format. The solution reduces manual data entry and makes it easier to integrate invoices with administrative, accounting or management systems.
Features
- Automatic processing of PDF invoices.
- Extraction of suppliers, amounts, taxes and line items.
- Validation of the detected information.
- Conversion to Facturae XML format.
- Simple integration via API.
- Fewer errors and less manual work.
Got another process you want to automate?
The possible applications of artificial intelligence depend on each business's data, processes and goals. We can build solutions for document classification, information extraction, internal assistants, administrative automation, predictive analysis, content generation, image processing or integrating language models with business applications. We analyse your case and work out which technology is best suited to solve it.
How we implement an artificial intelligence solution
Implementing AI takes a lot more than picking a model. It requires understanding the problem, preparing the data, designing the architecture, integrating the solution and monitoring its results. We work through a structured process so every project answers a real need and can be properly integrated into the business's operations.
- 01
Problem analysis
We study current processes, available data and project goals to identify real opportunities for automation or improvement. We also assess whether artificial intelligence is the right technology, or whether a simpler, more efficient solution exists.
- 02
Solution design
We define the architecture, information sources, integrations, models and operating rules. At this stage we also set the criteria that will be used to evaluate the solution's quality and performance.
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Development and training
We build the application, configure or train the necessary models and adapt the system to the business's data and processes. When possible, we build a first working version to validate the approach before completing development.
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Integration
We connect the solution with the business's existing applications, databases, APIs and tools. Our goal is for AI to become part of the regular workflow, not work as an isolated tool.
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Deployment
We deploy the solution in the environment best suited to the project, whether on your own infrastructure, in the cloud or in a hybrid environment. We run the necessary tests before putting it into operation.
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Monitoring and optimisation
We analyse results, monitor the system's behaviour and apply improvements to increase its accuracy, efficiency and reliability. Solutions can evolve as the business's data, processes or needs change.
Intelligent technology with human oversight
We design our solutions with security, data privacy and control over the actions taken by the artificial intelligence in mind. Depending on the project, we can add validations, action limits, activity logs and human review processes.
- Access and permission control.
- Protection of business information.
- Traceability of actions taken.
- Validation of results.
- Human oversight where needed.
- Secure integration with internal systems.
Turn a specific need into an intelligent solution
Tell us which process you want to automate, what information you need to analyse, or what problem you want to solve. We'll study your case and propose an artificial intelligence solution tailored to your systems, resources and goals.